Make A Claim
For Policies incepting prior to 1st May 2018
The Motor Claims Helpline (0800 066 5364)
For Policies incepting on or after 1st May 2018
The Motor Claims Helpline (0333 555 5909)
What happens next?
When you call our Motor Claims Helpline we will provide you with all the information you may need to help us deal with any claim.
We will agree a plan and keep you informed of progress.
Subject to you having the appropriate level of cover, the following services will be available:
- If your vehicle requires recovery it will be stored at a safe location. If your vehicle can still be driven we will instruct one of our nationwide approved repair specialists to contact you during working hours to arrange collection of your vehicle.
- ALL correspondence received from any party involved in the accident, any police summons or hospital communication should be forwarded, unanswered to us immediately.
Key facts about the Covered On Demand Insurance policy.
Policy wording for the Covered On Demand Insurance policy.